Privacy Policy

It is a pleasure to introduce to you DeziFoster, the company that will be your online marketing companion. At DeziFoster, our clients’ privacy is essential to us and therefore, we ensure that we adhere to the provisions of the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy aims to describe how we treat your personal data when you engage with Glorstad Hotels & Resorts services or access our Website. We highly respect your privacy and appreciate you allowing us to be more open with our policies. These solutions contain all the relations and aspects of DeziFoster’s services and are a part of our organizational policies.

Scope and Applicability

The following Privacy Policy covers all the personal information that DeziFoster collects from its clients, prospective clients, and website visitors. The policy applies to data collected in different ways, including but not limited to the following: online registration forms; emails; and Web campaigns. This policy will apply to any and every person with whom we interact in any way, be it an individual customer or a business client for whom we provide our services.

Definitions and Key Terms

This section will elaborate on the types of personal and sensitive information we collect, including examples and scenarios to clarify the terms:

  • Personal Information: Any information which can be traced back to a particular or specific person; that is, it involves the processing of personal data. For instance, if you use our services, we may capture your name, email address, postal address, telephone number, and in general, any other information you volunteer that in one way or the other may identify you.
  • Sensitive Information: This comprises of higher information on personal identification including your racial or ethnic origin, political opinions, or associations, religious beliefs, sexual preference, criminal record or health information. We provide extra protection to such information and we only capture it if you allow us to do so by affording us your consent or if it is essential to the delivery of our services to you.
  • Processing: This will include any activity carried on with regards to personal data including but not limited to, collection, recording, sorting, categorizing, storing, modifying, accessing, utilizing, transmitting, divulging by means of providing, positioning, linking, limiting, deleting or eradicating. For instance, when you fill the website form, enter your details in the database or when we analyze the data for the right marketing techniques.
  • Consent: We take consent to mean any freely given, clear, specific, informed, and unequivocal willingness of an individual, as expressed through statement or by a positive action, to the processing of personal data concerning him or her. For example, where on this website, you tick the box labelled ‘subscribe to receive newsletters’, this can be considered as your consent.

Information Collection Practices

DeziFoster collects information that is essential for providing personalized marketing solutions and improving our service offerings. This includes:

  • Directly Provided Data: When you apply to become one of our customers and use our services, or initiate a flow of information with us.
  • Indirect Collection: To be more specific, browsing behavior, device preferences and geographic location of the users of our website are collected with the help of cookies and technical means available at this site. The use of all forms of data collection is guaranteed to be conspicuous and to conform to legal concerns a statement of intended use of the data collected.

Use of Collected Information

In this section, we describe in detail how we utilize the personal information collected, ensuring transparency and adherence to ethical practices:

  • Service Delivery: It helps us to organize and perform your orders, conduct transactions and provide services to the maximum effectiveness. For instance, use of address and contact details to facilitate the delivery of the services that you acquired.
  • Communication: This is ways we may communicate with you regarding updates of services or changes in terms, conditions and policies to clients. For instance, if you provided us with your email address, you might receive an email containing details on the latest trends in digital marketing.
  • Improvement and Development: Having gone through this study, we shall be able to improve on how the website functions and the services that are provided. For instance, the observation on user’s activities on our website provides an understanding of user preferences and the problems they face we pass to web development team.
  • Compliance and Protection: We also use personal information to meet legal requirements, including tax laws, and for the defence of our business against fraud and other unlawful activities. This is in regard to the use of data to improve the security of IT systems in the organization.

Disclosure of Personal Information

DeziFoster may disclose personal information to third parties under certain circumstances:

  • Service Providers: We use other third party in order to meet our day to day operational requirements including payment processing companies, data providers, email service providers, web hosting companies and customer relations services. Some of this we negotiate with our providers to ensure that they maintain privacy and security standards not lesser than that of ours.
  • Legal Requirements: At other times we may be bound by the laws to disclose some of your information including through a subpoena or any other legal means. In such instances, we try to make a point to satisfy legal requirements before forwarding the information.
  • Business Transfers: If DeziFoster is acquired by or merged with another company, or if we sell assets that include your personal information, you will be notified of the transfer.

Government and Legal Requirements

Activities connected with our operations are regulated by rules established in Australia. We comply with:

  • The Privacy Act 1988 (Cth): Complying with relevant legislation, regulation and / or industry code or guidelines on the protection of personal information in line with the Australian Privacy Principles in the collection, use and disclosure of information.
  • Data Requests from Government Bodies: Complying with lawful requests made by governmental and law enforcement agencies in order to make disclosure of such requests lawful and appropriate. These regulations provide the ground work for our privacy practices it explains how we are in compliance with the law governing us as an Australian company.

Data Security Measures

DeziFoster has tight leakages prevention policies that are general and specific concerning data protection from individuals, organizations, computer viruses, malicious software among other entities. These include:

  • Technical Measures: This consists of encryption to protect your information while being transmitted, the way our server is configured and the use of IDS to protect the network.
  • Administrative Measures: Our employees have undergone training in regard to policies and procedures regarding data privacy while our employees have to sign a document on confidentiality.
  • Physical Security: Personal information can only be accessed by employees who need it in their line of duties and we have physically protected the areas where the personal information is kept by installing security locks and alarms respectively.

Data Retention and Destruction

DeziFoster does not store personal information for longer than is necessary for the purposes for which the data is collected: as described in this policy, or where DeziFoster is legally required to store your personal information. We have implemented policies to:

  • Data Retention: We maintain personal information only for as long as it is reasonably required to fulfil the identified purposes or as required by law. For example, the financial records are normally retained for seven years as per the tax legislation.
  • Data Destruction: Whenever identifiable information is no longer required, it is disposed of in a way which would render it irretrievable and thus, unaccessable to loss, theft, misuse or any unauthorised persons. For instance, paper records are torn into pieces and digital information is deleted under distinctive program that destroys information in compliance with the destruction norms.

Rights of Data Subjects

Under the Privacy Act of 1988, you have various rights concerning your personal information, including:

  • Access and Corrections: We must also provide you with full access to the personal data we collect and/or allow you to request that any information we hold be amended or deleted entirely. For example, if you discover that the phone number or email address recorded in your records is no longer valid, you can file a request for an update.
  • Erasure and Restriction of Processing: We will delete your data or cease the processing of data you provide to us under specific conditions only that you request it. For instance, if you consider that the provided data has been processed in violation of the law, you have the right to request processing suspension.
  • Data Portability: This right lets you obtain your data in a format which can easily be used on other systems, and to transfer this data to another data controller without having it hindered. This is especially valid where processing your information is done through consent or contract with you.

Use of Cookies and Tracking Technologies

In most websites, DeziFoster include cookies and other tracking technologies to improve website accessibility, analysis of site performance and management of marketing communications. Cookies help us:

  • To enhance the usability of the websites, the behavioral traits of the users should be understood.
  • I bid you recall your preferences and to authenticate users.
  • Monitor intending traffic and usage behavior for the marketing of the site. There is always a choice to control, or block or even delete cookies through your browser settings entirely though this may affect the running of the particular site.

Updates to the Privacy Policy

We explain how and when we may update this policy and how we will communicate changes to you:We explain how and when we may update this policy and how we will communicate changes to you:

  • Policy Updates: This policy may be modified from time to time based on modifications in our policies, new laws, rules, or regulations, or with any development in the use of technology. They are updated with due regard to your rights and interests.
  • Notification of Changes: However, in the case of any major changes, with a small number of users, where consent has been given, we will highlight the change on our webpage or make a direct communication via mail.

Contact Information and Complaints

Enhancing the contact options and complaint procedures available to you:Enhancing the contact options and complaint procedures available to you:

  • Contact Options: Apart from the supplied email and phone, you can also contact us by post or using the form provided on the contacts page on our website. Both methods are closely supervised in order to ensure that the responses are timely.
  • Complaints Process: If you have a problem with our information management, please contact us immediately so we can resolve the issue. If you are unsatisfied with this response, you have the right to file a complaint with the OAIC, and we will provide you with the necessary information and help.

For any concern about privacy police, contact us in the given below information:

For complaints, you can as well contact us through the following. Other than that, you also have the right to complaint to the Office of the Australian Information Commissioner (OAIC) when you feel that we have not align with the provision of the Privacy Act.

Effective Date and Acknowledgement of Policy

This Privacy Policy has been effective since 13 August 2024. Please feel free to revisit this policy occasionally in order to be updated with our measures on the privacy of the personal information gathered. By using our service or visiting our website after we post the change, you agree to be bound by the change.